The shipping address indicated must be a valid Canadian address. Shipping is based on the size and weight of the items. In the event that the items are in stock at our branches, two working days must be allotted for the processing and preparation of orders and two to three business days for a delivery in Quebec. Delays in deliveries to the rest of Canada vary according to the location of the recipient. Dyno.ca can not be held liable for any delay in delivery attributable to the carrier or a shortage of stock. We usually dispatch all the products available except the exhaustive list below: Glass aquariums, glass terrariums, aquarium or terrarium furniture, fluorescents, prefabricated basins, gravel or rocks whose weight exceeds 20 Kg, boilers and / or pockets of salts. Taking possession of these products will be done in-store once the customer has been notified of their availability.